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MMG Office Care

Most medical care occurs in a physician's office. The indicators in this section apply to care delivered outside the hospital by our physicians of Methodist Medical Group. The data we display here are based upon a representative sample of the more than 400,000 visits to these physicians annually. As we accumulate additional data each quarter, more of the indicators in this section will have sufficient data to allow us to display a reliable percentage.

Key

Lower than benchmark average

# = too few eligible cases to calculate a reliable statistic

n/a = does not apply

Same as benchmark average

Above benchmark average

Unless you click on the data and ratings for additional detail,
you will see an incomplete picture of our performance.

Average Overall Patient Satisfaction
	Our Score	National Benchmark	Peer Group 1 Benchmark	Peer Group 2 Benchmark
Medical Practice Offices	92.6	90.4	90.5	90.6

Access & Efficiency
	Our Score	National Benchmark
Days until 3rd available short appointment	9.8 days	n/a
Days until 3rd available new patient appointment	19.8 days	n/a

What does this mean to me? Your time is important. How long you wait for and during an appointment is constantly being evaluated to reduce your wait time.

Hand Hygiene
	Our Score	National Benchmark
Compliance with current CDC hand hygiene guidelines	99.6	n/a

What does this mean to me? Handwashing is the most important thing you can do to prevent the spread of disease. Our offices are very aware of this and are compliant with hand-hygiene guidelines.

Diabetes
	Our Score	National Benchmark
% patients with last A1c result < 7	54.5	50.2
% of patients with LDL results < 100	66.3	51.6
% Diabetic patients aged 40 and up on a low-dose asprin	60.1	70.0
% Diabetic patients with blood pressure < 130/80	38.2	40.1
% Diabetic patients with smoking status documented	89.4	100
% smokers given cessation counseling in the last year	57.1	80

What does this mean to me? Our offices use consistent and appropriate interventions of evidenced based standards for patients with diabetes.

Hypertension (High Blood Pressure)
	Our Score	National Benchmark
% of patients with diagnosis of hypertension with controlled blood pressure (140/90 or less)	73.4	70.3